I figured I should post something here this month, so I'll just say that SBC sucks...Well on second thought, I'll explain why they suck. Our phone stopped working. The dial tone is either not there, or very staticy. I used their very nice and efficient automated trouble reporting system. This was on Monday. I was told the phone service would be fixed by 6pm on Tuesday, I'm thinking that this sounds pretty good. Well, six o'clock rolls around, and its still not fixed. Laura, the lovely wife, calls and according to SBC, it's fixed. Huh. What's even more amazing is that SBC apparently already spoke with us to confirm it was fixed. Huh. So we get put back into the repair queue, and it's supposed to be done by 6pm on Wednesday. I'm checking throughout the day, still not working. At 6 I check the trouble status, and it has been updated to say that the repair will be delayed until 5:51pm Thursday. Let's just say I'm not holding my breath.
... 9:35 AM | Talkback []